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to listen is good,
but to act is better
Beyond listening tools - HelpTone AQT [akt] gives your business the actionable intelligence it needs to respond to your customers.
chatter Consumer social media usage has exploded. Due to the sheer volume of content created, more than 60% of comments and complaints about companies are ignored, and now consumers are punishing those businesses that ignore them. Companies are struggling to understand what to do.
 
info In response, a large number of "listening tool" companies have rushed in to help. Unfortunately, these tools have exacerbated the data overload problem. Businesses are left scratching their heads and wondering, "What does this all mean?" and "What do I do with all of this?"
 
action Enter HelpTone AQT, Actionable Intelligence Technology. Instead of leaving you drowning in data, HelpTone's tool delivers actionable, social media intelligence for products, services, and campaigns.

HelpTone provides teams with information they can act on. Learn more.